Shipping Policy
Effective Date: 25th July 2026
At Kardify, we understand that timely and secure delivery is an important part of your shopping experience. Every order placed with us is handled with care, from quality checks and packaging to dispatch and final delivery.
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. It also outlines estimated timelines, customer responsibilities, and important information regarding deliveries across India.
By placing an order with Kardify, you agree to the shipping practices described in this policy.
Shipping at a Glance
To make things easier, here's a quick overview of our shipping process.
· Pan India Shipping Available
· Secure Packaging for Every Order
· Trusted Logistics Partners
· Tracking Details Shared After Dispatch
· Delivery Timelines May Vary by Location
· Special Care for Large & Fragile Automotive Products
· Dedicated Customer Support Throughout the Shipping Process
Our Shipping Commitment
Every product ordered from Kardify represents a customer's trust.
Whether you're purchasing a small dashboard accessory or a complete set of premium alloy wheels, we ensure every shipment is carefully handled to minimize transit risks and provide a reliable delivery experience.
Our team works closely with trusted logistics partners to ensure products are packed securely, dispatched promptly, and delivered safely to your doorstep.
While delivery timelines may occasionally vary due to external circumstances, our commitment to quality service remains unchanged.
Where We Ship
Kardify currently ships to most serviceable locations across India through our trusted logistics network.
We continuously expand our delivery coverage to serve customers across metropolitan cities, towns, and remote locations wherever courier services are available.
Certain products may have shipping restrictions depending on:
· Product Size
· Product Weight
· Hazardous Material Regulations
· Manufacturer Restrictions
· Regional Delivery Limitations
If delivery is unavailable for your location, our support team will contact you to discuss available alternatives.
Order Processing
Every order goes through multiple stages before dispatch to ensure accuracy and quality.
Our order processing typically includes:
Order Confirmation
Once your order is successfully placed, you will receive an order confirmation via email, SMS, or WhatsApp.
Payment Verification
Orders placed using prepaid payment methods may undergo payment verification before processing.
Product Availability Check
Our team verifies inventory availability and confirms that all ordered items are ready for dispatch.
Quality Inspection
Before packaging, products undergo a basic quality inspection to ensure they meet our dispatch standards.
Secure Packaging
Products are packed using appropriate protective materials to minimize the risk of damage during transit.
Dispatch
Once packaged, orders are handed over to our logistics partners for shipment.
Customers receive tracking information shortly after dispatch.
Order Processing Timelines
Kardify strives to process and dispatch orders as quickly as possible while ensuring every product meets our quality standards before shipment.
Typical processing timelines are as follows:
- In-Stock Products - 2–5 Business Days
- Standard Automotive Accessories - 2–5 Business Days
- Premium / High-Value Products - 3–7 Business Days
- Alloy Wheels & Bulky Products - 3–7 Business Days
- Special Order / Imported Products - As communicated during order confirmation
Processing timelines are estimates and may vary depending on product availability, manufacturer lead times, verification requirements, public holidays, or unforeseen operational circumstances.
Orders are processed only on business days (Monday to Saturday, excluding public holidays).
Estimated Delivery Timelines
Delivery timelines begin after an order has been dispatched and may vary depending on the destination, courier partner, weather conditions, and regional accessibility.
- Metro Cities - 2–5 Business Days
- Tier 2 & Tier 3 Cities - 3–7 Business Days
- Remote & Rural Areas - 5–10 Business Days
- North Eastern States / Special Service Areas - 7–12 Business Days
Please note that these timelines are estimates only and should not be considered guaranteed delivery commitments.
Shipping Charges
Shipping charges are calculated based on multiple factors including:
· Product Size
· Product Weight
· Delivery Location
· Courier Service Availability
· Number of Items Ordered
· Promotional Shipping Offers
Where applicable, shipping charges will be clearly displayed during checkout before payment is completed.
From time to time, Kardify may offer free shipping promotions on selected products, categories, or minimum order values. Such promotions are subject to specific terms and may be modified or withdrawn without prior notice.
Heavy, Fragile & Oversized Products
Certain automotive products require specialized packaging and transportation due to their size, weight, or fragile nature.
These may include:
· Alloy Wheels
· Roof Boxes
· Body Kits
· Automotive Audio Enclosures
· Large Lighting Systems
· Premium Car Care Equipment
· Custom Automotive Parts
Such products may require:
· Additional processing time
· Specialized packaging
· Dedicated courier services
· Separate shipments
· Additional handling procedures
Delivery timelines for oversized items may differ from standard orders and will be communicated wherever applicable.
Multiple Items & Split Shipments
If your order contains multiple products from different warehouses, suppliers, or brands, your order may be shipped in separate consignments.
This allows available products to reach you sooner instead of delaying the complete order. If split shipments occur:
· You will receive separate tracking details for each shipment where applicable.
· No additional shipping charges will be applied unless communicated during checkout.
· Individual products may arrive on different dates.
Secure Packaging Standards
Every Kardify order is packed with care to minimize the risk of damage during transit. Depending on the product category, packaging may include:
· Protective Bubble Wrap
· Foam Protection
· Reinforced Cartons
· Edge Guards
· Moisture Protection
· Manufacturer Packaging
· Fragile Handling Labels
Before dispatch, our team performs a basic packaging inspection to help ensure products are securely packed for transportation.
Order Tracking
Once your order has been dispatched, you will receive shipment confirmation through your registered email address, SMS, WhatsApp, or other available communication channels.
Tracking information generally includes:
· Courier Partner Name
· Tracking Number / AWB
· Shipment Status
· Estimated Delivery Updates
Customers can track their shipment directly using the courier partner's tracking system.
If tracking information is not updated immediately after dispatch, please allow some time for the courier network to synchronize shipment data.
Delivery Attempts
Our logistics partners generally make reasonable delivery attempts before returning a shipment to the sender.
If a delivery attempt is unsuccessful due to:
· Customer unavailable
· Incorrect address
· Incorrect contact number
· Delivery refusal
· Inaccessible delivery location
the courier partner may attempt redelivery according to their internal policies.
Customers are encouraged to ensure that someone is available to receive the shipment during the expected delivery period.
Incorrect Shipping Information
Customers are responsible for providing accurate billing and shipping information during checkout.
Incorrect or incomplete information may result in:
· Delivery delays
· Failed deliveries
· Additional courier charges
· Return-to-origin shipments
· Order cancellation in certain circumstances
If you notice an error after placing your order, please contact Kardify as soon as possible.
While we will make reasonable efforts to update shipping details before dispatch, address modifications may not be possible once an order has entered processing or has been handed over to the courier partner.
Delivery Delays
While Kardify works diligently to dispatch and deliver orders within the estimated timelines, certain circumstances beyond our reasonable control may occasionally result in delays.
Delivery delays may occur due to:
· Severe weather conditions
· Natural disasters
· Public holidays
· Government regulations or restrictions
· Transportation disruptions
· Customs or regulatory inspections
· Courier operational issues
· High seasonal demand
· Manufacturer dispatch delays
· Remote location accessibility
· Unexpected technical or logistical challenges
If a significant delay is anticipated, we will make reasonable efforts to keep customers informed through email, SMS, WhatsApp, or other available communication channels.
Estimated delivery dates should be considered approximate and not guaranteed unless expressly stated otherwise.
Failed Deliveries
A delivery may be considered unsuccessful if:
· The customer is unavailable during delivery attempts.
· The shipping address provided is incomplete or incorrect.
· The contact number is unreachable.
· Delivery is refused by the recipient.
· The courier partner is unable to access the delivery location.
If a shipment is returned to Kardify due to repeated failed delivery attempts or incorrect customer information, additional shipping charges may apply for re-dispatch.
Customers are encouraged to monitor shipment tracking updates and remain available during the expected delivery period.
Damaged or Tampered Packages
Every shipment is carefully packed before dispatch. However, if your package appears damaged, tampered with, or opened at the time of delivery, we recommend the following:
· Inspect the package before accepting delivery.
· Take clear photographs of the package and visible damage.
· If possible, mention the issue to the delivery executive before accepting the shipment.
· Contact Kardify within 24–48 hours of delivery with your order details and supporting photographs.
Timely reporting helps us coordinate with our logistics partners and assess the issue efficiently.
Claims submitted after an extended period may be difficult to verify and could affect the resolution process.
Lost Shipments
Although uncommon, shipments may occasionally be delayed or misplaced during transit.
If your tracking information has not been updated for an unusually long period or your shipment appears lost, please contact our customer support team.
Upon receiving your request, Kardify will:
· Coordinate with the logistics partner.
· Investigate the shipment status.
· Keep you informed throughout the process.
· Provide an appropriate resolution where applicable.
Resolution timelines may vary depending on the courier partner's investigation process.
Delivery Verification
To ensure secure delivery, customers may be required to verify receipt of their order through one or more of the following methods:
· OTP Verification (where applicable)
· Signature Confirmation
· Delivery Acknowledgement
· Government-issued identification (for selected high-value shipments)
These measures help reduce delivery errors and improve shipment security.
International Shipping
At present, Kardify primarily serves customers within India.
If international shipping becomes available in the future, applicable shipping charges, customs duties, import taxes, local regulations, and delivery timelines will be communicated during the checkout process or upon request.
International customers shall be responsible for complying with all import regulations applicable within their respective countries.
Customer Responsibilities
To help us deliver your order efficiently, customers are requested to:
· Provide complete and accurate shipping information.
· Ensure the delivery address is serviceable and accessible.
· Keep the registered mobile number active for courier communication.
· Monitor shipment tracking updates regularly.
· Arrange for someone to receive the shipment during delivery.
· Inspect the package upon delivery.
· Report any issues promptly.
Providing incorrect information may result in delivery delays, return shipments, or additional shipping charges.
Force Majeure
Kardify shall not be liable for delays or failures in delivery resulting from events beyond our reasonable control.
Such events may include, but are not limited to:
· Floods
· Earthquakes
· Fires
· Cyclones
· Pandemics
· Government restrictions
· Strikes
· Transportation disruptions
· Civil disturbances
· Acts of terrorism
· War
· Power failures
· Internet outages
· Customs delays
· Manufacturer production interruptions
In such situations, Kardify will make every reasonable effort to minimize disruption and keep customers informed.
Need Assistance with Your Shipment?
If you have any questions regarding your shipment, delivery status, or shipping process, our support team is here to help.
Please keep the following information ready when contacting us:
· Order Number
· Registered Email Address
· Registered Mobile Number
· Tracking Number (if available)
· Brief Description of Your Query
Providing these details helps us resolve your request more efficiently.
Our Commitment to Safe & Reliable Delivery
Every shipment leaving Kardify represents our commitment to quality, reliability, and customer satisfaction.
From careful packaging and trusted logistics partnerships to proactive communication and dedicated support, we continuously work to ensure that every order reaches you safely and efficiently.
While certain circumstances may occasionally affect delivery timelines, our focus remains on providing a transparent and dependable shipping experience that you can trust.