SHIPPING POLICY

KARDIFY.IN strives to ensure timely and efficient delivery of all orders placed through our website and application Please read the following Shipping Policy carefully.

1. Order Processing

All orders are subject to product availability and acceptance by KARDIFY.

Orders are generally processed within 1–3 business days from the date of order confirmation. Certain products, including imported, customized, made-to-order, or special-order items, may require additional processing time. In such cases, customers will be informed wherever reasonably possible.

Orders are processed only on business days and exclude Sundays and public holidays.

2. Shipping Charges

For all orders above Rs 1000/- there is free shipping.

For orders less than 1000 Shipping charges, become applicable and will depend upon various factors like product weight, dimensions, and delivery location. Where Shipping charge is applicable it is clearly displayed during checkout before payment is completed. There are no hidden charges. KARDIFY may, from time to time revise its shipping policy so pls make sure you read them before placing an order.

3. Delivery Timelines

The average delivery timeframe for most orders is 5–7 business days from the date of dispatch. Deliveries to remote or difficult-to-service locations may require additional time.

Delivery timelines displayed on the Platforms are estimates only and are not guaranteed. Actual delivery may vary depending upon product availability, courier operations, weather conditions, natural calamities, public holidays, regulatory requirements, or other unforeseen circumstances.

While every effort is made to deliver orders promptly, KARDIFY shall not be liable for delays caused by factors beyond its reasonable control.

4. Shipment Tracking

Once an order has been dispatched, customers will receive shipment details and tracking information through email, SMS, WhatsApp, or other communication channels, wherever applicable.

Customers may also contact KARDIFY Customer Support for assistance regarding shipment status.

5. Multiple Shipping Addresses

Currently, a single order can be delivered only to one shipping address.

Customers wishing to ship products to multiple addresses are required to place separate orders for each delivery address.

6. Customer Responsibilities

Customers are responsible for providing accurate and complete shipping information, including name, address, contact number, and PIN code.

KARDIFY shall not be responsible for delays, failed deliveries, additional shipping charges, or losses arising due to incorrect, incomplete, or inaccurate information provided by the customer.

7. Failed Delivery Attempts

Delivery partners may make multiple attempts to deliver the shipment.

If delivery cannot be completed due to customer unavailability, refusal to accept delivery, incorrect address details, or any other reason attributable to the customer, the order may be returned to KARDIFY. In such cases, additional shipping charges, re-delivery charges, or return shipping costs will have to be borne by the customer.

8. Delays and Force Majeure

KARDIFY shall not be liable for any delay or failure in delivery arising due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters;
• Floods, earthquakes, or extreme weather conditions;
• Strikes or labour disruptions;
• Transportation interruptions;
• Government restrictions or regulatory actions;
• Pandemics or epidemics;
• Civil disturbances, war, or force majeure events;
• Delays caused by courier partners or third-party logistics providers.

9. Delays After Dispatch

Once an order has been dispatched, KARDIFY shall not be responsible for delays caused by customer unavailability, refusal to accept delivery, or circumstances beyond KARDIFY's reasonable control.

Customers may contact our Customer Support team, and we shall make reasonable efforts to assist in tracking or rescheduling delivery wherever feasible.

10. Risk and Ownership

Ownership and risk in the products shall pass to the customer upon successful delivery of the products to the delivery address provided by the customer.

Customers are advised to inspect the package upon delivery and report any damage, tampering, shortages, or discrepancies to KARDIFY within 12 hours of receipt.

11. Contact Us

For any shipping-related queries, customers may contact:

KARDIFY Customs Private Limited

Bangalore, Karnataka, India

Email: support@kardify.in

We shall make reasonable efforts to address all shipping-related concerns promptly.