1) Once a Customer places an order with Kardify on its Platform/s, the delivery is taken care of by us and our affiliate delivery vendors. The customer will receive timely updates regarding delivery status.
2) The Shipping charges corresponding to the order shall depend on category of product, the weight of product and location of dispatch and delivery. The shipping charges may be waived off if you shop for a minimum predefined value, if the same is on offer. Shipping charges are based on product-to-product case. Shipping charges, if any, are indicated along with the product price on the payment page and the customer is informed about it before making the purchase. The price break-up and total cost provided is transparent. There are NO hidden costs.
3) The delivery time frame/date provided, is an approximate estimation. Actual delivery time/date depends upon product availability, delivery location, courier issues and other circumstances that might affect delivery. While some deliveries may be behind schedule there may be instances of early deliveries too depending on various circumstances.
4) If the customer wishes to ship different products to different addresses, multiple orders needs to be placed. There is no option for multiple products for the same order requiring shipment to different addresses. Only single orders - containing multiple products to a single address is available.
5) Once the order is dispatched, Kardify is not responsible for a delay in delivery where such delay is due to non-availability of the Customer or where Customer has by his own acts been unable to receive delivery. In such cases the Customer may contact the Kardify customer support team who will always be more than willing to assist the Customer in the best manner possible.