CANCELLATION POLICY

KARDIFY.IN immensely values its customers and customer satisfaction is not only crucial but the very core of our business. This consolidated policy governs returns, exchanges, replacements, refunds and cancellations relating to products purchased through our website and other platforms ("Platforms"). Customers are advised to read this policy carefully before placing an order.

I. ORDER CANCELLATION BY CUSTOMER

Customers may request cancellation before the order is packed, processed or dispatched.

Cancellation requests received after processing, procurement, customization or dispatch may not be accepted.

Customized products, made-to-order products and specially procured items cannot be cancelled once production or procurement has commenced.

Approved cancellations shall be refunded to the original payment method within approximately 5-7 working days.

II. CANCELLATION BY KARDIFY

KARDIFY reserves the right to cancel or refuse any order due to reasons including but not limited to:

• Product unavailability;
• Pricing or typographical errors;
• Quantity restrictions;
• Incomplete or incorrect customer information;
• Suspected fraudulent transactions;
• Failure to provide additional information required for customization or verification;
• Regulatory or legal restrictions.

Where payment has already been received, refunds shall be initiated and credited to the original payment method within approximately 5-7 working days.

III. FORCE MAJEURE

KARDIFY shall not be liable for delay, non-performance or inability to fulfil obligations arising due to events beyond its reasonable control including but not limited to natural disasters, floods, fire, strikes, transportation disruptions, pandemics, government actions, war, civil disturbances or other force majeure events.